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Our personal concierge team is here to craft your perfect Bali experience. Whether you're planning a family retreat, a romantic escape, or an extraordinary celebration, we're just a message away.

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24/7
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98%
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WhatsApp Concierge

Available 24/7
Instant response for bookings and enquiries

Email

We reply within 2 hours
For detailed enquiries and proposals

Office

By appointment
Canggu, Bali
Jl. Pantai Batu Bolong No. 56
Bali, Indonesia 80361

Send Us a Message

Tell us about your dream Bali experience and our team will get back to you with a personalised proposal.

Thank You

Your enquiry has been received. Our concierge team will respond within 2 hours.

Frequently Asked Questions

Everything you need to know about booking with The Luxury Leisure.

Every property on The Luxury Leisure is personally inspected and verified by our team. We list fewer properties so that every one meets our exacting standards for quality, service, and design. Combined with our 24/7 concierge service, we offer a truly curated experience that mass-market platforms simply cannot match.

Our team conducts in-person inspections of every villa before it is listed. We evaluate over 50 criteria including cleanliness, amenities, staff quality, safety standards, location accuracy, and design aesthetics. We also review guest feedback continuously and conduct annual re-inspections to maintain our standards.

Our cancellation policies vary by property and are clearly displayed before you confirm your booking. Most villas offer free cancellation up to 30 days before check-in. For peak season and holiday bookings, a stricter policy may apply. Our concierge team can help you find flexible options if your plans are uncertain.

Yes, we arrange private airport transfers for all our guests. Options range from luxury sedans and SUVs to helicopter transfers for a truly spectacular arrival. Simply let your concierge know your flight details and we will have everything arranged before you land.

Absolutely. From intimate proposal setups and anniversary dinners to milestone birthday celebrations, our team designs bespoke experiences tailored to your vision. We coordinate with Bali's finest florists, private chefs, event planners, and entertainment specialists to create unforgettable moments.

For the widest selection of villas, we recommend booking 3 to 6 months in advance, especially for peak season (July-August, December-January). However, our concierge team can often accommodate last-minute requests. The earlier you reach out, the more options we can present to you.

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